Privacy Policy

We collect different types of information depending on how you interact with our services. Some information you provide directly, while other data is gathered automatically through your use of our platform.

Personal Information You Provide

When you register for our services, request consultations, or contact us, we collect:

• Full name and job title
• Email address and phone number
• Company name and business address
• Financial analysis requirements and project details
• Payment information (processed securely through third-party providers)
• Any other information you choose to provide in communications with us

Automatically Collected Data

Our systems automatically gather technical information when you visit our website:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent on each page, and navigation patterns
• Referring website and search terms used to find us
• Device identifiers and screen resolution

We use collected information for specific business purposes that directly support our service delivery and improve your experience with clorivantexa.

We don't use your personal information for automated decision-making that significantly affects you. Any analysis we conduct involves human review and professional judgment.

We share your information only when necessary to provide our services or when required by law. Here's who might access your data and why:

Service Providers

We work with trusted third-party companies that help us run our business. These include hosting providers, payment processors, email service platforms, and analytics tools. All these partners are contractually obligated to keep your information secure and use it only for the purposes we specify.

Professional Advisors

Sometimes we consult with lawyers, accountants, or other professional advisors. They may access your information when providing services to clorivantexa, always under strict confidentiality obligations.

Legal Requirements

We may disclose your information if required by Australian law, court order, or government regulation. This includes cooperating with law enforcement, tax authorities, or regulatory bodies when legally obligated to do so.

Your information is stored on secure servers located in Australia. We use industry-standard security measures including encryption, firewalls, and access controls. Our team receives regular training on data protection practices.

Security Measures

• SSL/TLS encryption for all data transmission
• Encrypted storage of sensitive financial information
• Regular security audits and vulnerability assessments
• Strict access controls limiting data access to authorized personnel only
• Secure backup systems with encrypted redundancy
• Multi-factor authentication for system access

While we take every reasonable precaution, no online system is completely secure. We can't guarantee absolute security but we continuously work to maintain the highest protection standards possible.

We keep your information only as long as necessary for the purposes outlined in this policy or as required by Australian law.

• Active client data: Retained throughout our business relationship and for 7 years after final project completion (as required by Australian tax and corporate laws)
• Financial records and invoices: Retained for 7 years per Australian Taxation Office requirements
• Marketing communications: Until you unsubscribe or request deletion
• Website analytics: Aggregated data retained indefinitely; individual browsing data deleted after 26 months
• Support correspondence: Retained for 3 years after last contact

After retention periods expire, we securely delete or anonymize your information so it can no longer identify you.

Under Australian privacy law, you have several rights regarding your personal information. We respect these rights and make it easy for you to exercise them.

Access Your Information

You can request a copy of the personal information we hold about you. We'll provide this within 30 days of your request, free of charge for the first request in a 12-month period.

Correct Inaccurate Data

If you find errors in your personal information, let us know and we'll update our records promptly. We may ask for verification before making changes to protect against unauthorized modifications.

Request Deletion

You can ask us to delete your personal information. We'll comply unless we have a legitimate reason to retain it, such as legal obligations, ongoing disputes, or completing services you've requested.

Opt Out of Marketing

You can unsubscribe from promotional emails at any time using the link in each message. We'll process your request within 5 business days. Note that you'll still receive transactional emails related to services you're using.

Our website uses cookies and similar technologies to improve functionality and understand how visitors use our site. You have control over these through your browser settings.

Types of Cookies We Use

• Essential cookies: Required for basic website functionality like security and access to secure areas
• Performance cookies: Help us understand how visitors interact with our site by collecting anonymous usage data
• Functional cookies: Remember your preferences and choices to personalize your experience

We don't use advertising cookies or share cookie data with advertising networks. Most browsers accept cookies automatically, but you can modify your settings to decline cookies if you prefer. This may affect some website functionality.

Your information is primarily stored and processed in Australia. However, some of our service providers operate internationally. When we transfer data outside Australia, we ensure appropriate safeguards are in place.

For transfers to countries without adequate privacy protections, we use standard contractual clauses approved by relevant authorities or verify that recipients have equivalent privacy protections in place.

Our services are designed for business professionals and are not intended for individuals under 18 years of age. We don't knowingly collect personal information from children. If we discover we've inadvertently collected such information, we'll delete it promptly.

We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website at least 30 days before the changes take effect.

The "Effective Date" at the top of this policy indicates when it was last updated. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have concerns about how we handle your personal information, please contact us first. We'll investigate and respond to your complaint within 30 days.

If you're not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC):